Privacy Policy

Your Privacy Matters to Us

Care Old Age Home values your trust and takes every possible step to maintain the privacy and confidentiality of personal information. This Privacy Policy explains how we collect, use, store, and protect information shared through our services and website.

Information We Collect

We may collect personal and non-personal information to provide better elderly care services and improve user experience.

• Full Name & Contact Details
• Email Address & Phone Number
• Residential Address
• Emergency Contact Information
• Medical & Health Information
• Website Usage & Browser Information

How We Use Your Information

• To provide elderly care and healthcare services
• To respond to inquiries and consultation requests
• To manage medical records and emergency support
• To improve website performance and user experience
• To communicate important service updates
• To ensure safety and legal compliance

Medical & Health Information Protection

As a professional elderly care provider, we may collect medical information required for proper care and support. This information is handled with strict confidentiality and accessed only by authorized healthcare professionals and caregivers.

Information Sharing & Disclosure

We do not sell, rent, or trade personal information to third parties. Information may only be shared under specific circumstances:

• With healthcare professionals for treatment purposes
• During medical emergencies
• When legally required by authorities
• With authorized family members or guardians

How We Protect Your Data

We implement appropriate security measures to protect personal and medical information from unauthorized access, misuse, or disclosure.

• Secure Data Management Systems
• Restricted Access to Sensitive Information
• Confidential Staff Procedures
• Regular Monitoring & Protection Practices

Website Cookies & Analytics

Our website may use cookies and analytics tools to enhance user experience and understand website performance. Users can disable cookies anytime through browser settings.

Access & Control of Information

• Access your personal information
• Request correction of inaccurate data
• Request deletion where legally permitted
• Withdraw consent for non-essential communication

Changes to This Privacy Policy

Care Old Age Home reserves the right to update this Privacy Policy whenever necessary. Any changes will be posted on this page with updated effective dates.